CONDITIONS OF SALE:
Every little imperfection or slightest difference from one product to another or in size is to be considered as an added value, synonymous with the uniqueness of a product made by hand. Given the handmade construction of JB4 products, we can not guarantee the immediate availability of all products at the time of purchase, especially in the case of a high number of requests.
We commit ourselves to guarantee the Customer, in case of immediate unavailability of the purchased product, the realization of the same in times that do not exceed 3 working days.
WARRANTY AND RETURNS
If for some reason you are not satisfied with the product you have purchased you can exercise the right of withdrawal within 5 working days from the date of receipt of the package.
You can ask for a change with another color or article, or a voucher to be used later. The choice can not be changed later.
To make use of the guarantee, you must request it by e-mail (at firstname.lastname@example.org ). To speed up the process, we kindly advise you to indicate in the email subject: Return request and order number.
Once approved please proceed with the shipment at the following address
Golden Life Italia S.R.L
Via dei Pignattari – BLOCCO 37
40050 Funo di Argelato – Bologna
The return is accepted only if the item / accessory is in the same exact condition as per when received. Must be perfectly intact, must not have been used, washed or modified. It must be complete with the label still attached and / or original packaging.
The guarantee applies to all products. The product must be received by us within 10 days from the date of authorization to return. After we have received the returned package, and verified that all the requirements have been met, you will receive an email of acceptance to return.
Reimbursement will be made by canceling the payment you made, again via Paypal. Transport costs are NOT refundable. Under no circumstances can the goods ordered be rejected at the time of delivery, this circumstance will not be considered as an application of the right of return, but rather a contractual default. Returns may only be made using the methods described above.
The payment methods accepted on the website www.justbefore.it are:
Cash on delivery
Credit cards (VISA, VISA Electron, Master Card, Aura, American Express)
We ship exclusively with GLS express courier.
Upon shipment, we will provide the customer with the code to track the package.
Shipping costs for Italy are free. Shipping costs for other European countries (except Russia) have a cost of 15 euros.
Shipping costs for non-European countries and Russia cost 30 euros.
Under no circumstances can the goods ordered be rejected at the time of delivery, this circumstance will not be considered as an application of the right of return, but rather a contractual default. Failure to receive the shipment is not allowed. The execution of the order involves the mandatory receipt of the shipment, without prejudice to the right of return.
Any costs of storage due to the absence of the recipient and errors or omissions in the indication of the delivery address (including wrong name at the door) will be entirely covered by the buyer.