Delivery in free in Italy for order >50 Euro, otherwise it costs 5 Euro, while it costs 15 Euro for any other Country in Europe (30 Euro all other countries). Please bear in mind that customs and duty fees are customer's charge.
Delivery is scheduled every day from Monday to Friday in working hours. Courier used is UPS with standard delivery.
Delivery time: 1 working day for the regions in the north and center of Italy.
Within 2 days for southern Italy; within 3 days in the islands; within 7 days for abroad delivery. Our objective is to deliver within the time frame specified above.
However delivery dates can’t be granted since delivery is outsourced to third parties and it is subject to their will. Orders purchased after 14:30 are shipped the following business day.
During sale periods delivery time may be longer.
Once your order is handed to the courier you will receive a confirmation email comprehensive of tracking number UPS.
If you are a registered user you can consult the state of delivery in your reserved area “****”
In order to avoid missing or late shipments we strongly suggest to double check the address.
This is because the only way to edit the shipment info is to directly contact the courier.
Whether there is none to be found at the given address the courier will leave a notification or will try to contact you telephonically. Property rights and loss risk of the product will be transferred upon you in the very moment the products will be handed to you.
The shipment warehouse is located in the province of Bologna, in Via dei Pignattari, blocco 37 40050 Funo di Argelato (BO).